Home delivery usually takes between 3-6 days in the United States and 12-26 days internationally.

We use a variety of couriers depending on the delivery location, including USPS, FedEx, and DHL.

Free delivery applies to standard shipping, but express and priority shipping options may have additional charges.

Please check your spam or junk folder. If you still haven’t received an email, contact our support team.

Some parts are shipped directly from our branches or warehouses, and notifications are sent once processed.

Currently, we do not offer in-store pickups, but we are working on making this available in the future.

Yes, weekend delivery is available for selected locations and courier services.

Once we process your return, you will receive a confirmation email. It may take up to 5 business days.

Refunds typically take 7-10 business days to process, depending on your payment method.

If the item is defective or incorrect, we cover the return postage. Otherwise, the customer is responsible.

Original delivery charges are non-refundable unless the return is due to an error on our part.

Yes, VAT-exempt purchases are available for eligible non-EU customers. Contact support for more details.